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About TuniRelay

Building the logistics of tomorrow
in Tunisia.

TuniRelay was born from a simple belief: delivery in Tunisia can be better. We connect e-commerce brands with local merchants to build a reliable, accessible, and profitable pickup-point network for everyone.

2022Founded
500+Active pickup points
24Governorates covered
98%Satisfaction rate
Our story

Why TuniRelay?

In 2022, facing the rapid growth of Tunisian e-commerce and the challenges of home delivery — inaccurate addresses, customer absence, high costs — we imagined an alternative: a pickup-point network.

The idea is simple: instead of delivering to every home, parcels are dropped at partner neighborhood stores. Customers pick up when it suits them, merchants gain extra foot traffic, and e-commerce brands reduce delivery costs.

Today, TuniRelay is Tunisia’s leading B2B2C pickup-point network, with 500+ active pickup points across all 24 governorates.

500+
Partner pickup points across Tunisia
24
Governorates covered
48h
Average delivery time
150+
Integrated e-commerce brands
98%
Satisfaction rate
Our values

What drives us

Reliability

Every parcel is tracked in real time. Our partners follow strict quality standards to ensure end-customer satisfaction.

Proximity

We believe in the power of local commerce. Each pickup point is a neighborhood merchant that knows customers and builds trust.

Innovation

Modern API, plug-and-play integrations, real-time dashboards. We’re building the logistics technology Tunisia deserves.

Profitability

Fewer returns, fewer failed delivery costs, more conversions. TuniRelay directly improves profitability for every partner e-commerce.

The team

The people behind
TuniRelay

A Tunisian team passionate about logistics and convinced local commerce is the future.

KB

Karim Ben Salah

CEO & Co-founder

Former logistics director at Jumia Tunisia. Passionate about the digital transformation of local commerce.

SM

Sarra Mansouri

CTO & Co-founder

Distributed systems engineer. Architect of the TuniRelay platform since day one.

YT

Yassine Trabelsi

Commercial Director

10 years of experience building distribution networks across North Africa.

NH

Nour El Houda

Partnerships Lead

B2B relationships specialist. Personally onboarded the network’s first 200 pickup points.

Join the TuniRelay journey

Are you a merchant or an e-commerce brand? Become a partner and join Tunisia’s leading logistics network.

Become a Partner